Lady Fay's Boudoir offers you 4 alternative shipping options:
|Shipping Options:||Delivery Cost:|
|Door to door courier (1-2 working days transit time for major centres)||R180|
|Door to door courier (2-4 days working days transit time for major centres)||R150|
|Post Office (7 - 14 days)||R70|
|Door to door courier (1-2 working days transit time - Western Cape only)||R100|
The Post Office option means delivery to the Post Office branch of your choice 7 to 14 days from time of dispatch and is at a cost of R70.
The other options are door to door courier, where the package will be delivered to you one to two days after dispatch at a cost of R180 or two to four days after dispatch at a cost of R150. For this option, the purchaser will need to supply Lady Fay's Boudoir with a physical address (not a post office box) and a contact phone number.
The fourth option is door to door courier within the Western Cape area only, and the package will be delivered to you one to two weekdays after dispatch at a cost of R100. For this option, the purchaser will need to supply Lady Fay's Boudoir with a physical address (not a post office box) and a contact phone number.
Deliveries to outlying areas may take up to 3 days.
Subject to stock availability with suppliers and receipt of payment, goods are dispatched the day after an order has been placed unless this day falls on a public holiday, in which case, the goods will be dispatched on the next working day. Estimated delivery is calculated based on working days (this excludes weekends and public holidays) from the day that goods are dispatched, not from the day that goods are ordered. Goods are only dispatched once payment had been received by Lady Fay's Boudoir.
Orders received after 12 noon may only be dispatched the following day and orders placed over the weekend may only be dispatched on Monday.
Lady Fay's Boudoir will supply all goods to the delivery company in good order and will ensure that goods arrive at your chosen delivery address in the same good order, however, Lady Fay's Boudoir cannot be held responsible for mistakes made by third parties at the post office. Lady Fay's Boudoir does however undertake endeavour to sort out problems should they arise.
If you live in the Cape Town area and would prefer to pick your item up directly from us, please call Kim on 084 592 5778 or email us at email@example.com to arrange this with us.
Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. Lady Fay's Boudoir reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet Lady Fay's Boudoir's standards. Should Lady Fay's Boudoir exercise this right, the purchaser will receive a full refund with no deductions.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to firstname.lastname@example.org.